Businesses spend a significant amount on their software solutions, but 94 percent of them don’t get the expected value out of them. Many roadblocks stand in the way of bringing new solutions into the office, from a lack of consideration for the end user to choosing platforms that can’t scale with the company’s growth. Problems […]

Medical appointments and doctors’ visits are not enough. Patients want more contact with their healthcare providers, without necessarily needing to schedule more appointments and spend more time in the waiting room. 74% of patients polled in a recent West survey expressed a desire for more communication beyond the medical office visit. This hunger for more communication parallels […]

[youtube https://www.youtube.com/watch?v=Oyva0mwOGsI]  One of the most challenging parts of owning your own business is having to continually prove yourself as an expert in your field to each new client. No matter how many times it happens, having someone look at you skeptically as you introduce your products or services can be a blow — not […]

Upgrading software can be a real pain — literally. Users are likely to be reluctant to learn something new, causing additional requests to help desk personnel as users get acquainted with a new operating system. The time required to install upgrades and get up to speed with any changes is rarely trivial, and there’s always […]

First, there was the GDPR, with organizations around the world scrambling to create cookie and privacy policies to ensure that their data storage and use would meet the restrictive standards imposed by the EU. For smaller organizations in the U.S., the GDPR didn’t cause quite the fuss as it did for multinational corporations. The California Consumer Privacy […]